Terms & Conditions

Website: pookiso.com
Contact Email: pookiso.com@gmail.com

Welcome to Pookiso. By accessing or purchasing from our website, you agree to the following terms and conditions.

1. Products & Customization

• Pookiso offers customized and personalized gifts.

• Once customization details (photo, audio, text, etc.) are confirmed, the order cannot be changed or cancelled.

• Customers are responsible for providing correct and clear content for customization.

2. Order Confirmation & Payment

• After placing an order, our team may contact you via WhatsApp or phone for customization details.

• A small confirmation deposit may be required to verify the order due to limited stock and custom work.

• Remaining payment can be completed via Cash on Delivery (COD) if applicable.

3. Shipping & Delivery

• Delivery timelines are estimates and may vary due to customization, location, or courier delays.

• Pookiso is not responsible for delays caused by third-party delivery partners.

4. Usage of Website

• All content on pookiso.com (images, text, designs) is owned by Pookiso and may not be copied or reused without permission.

• Misuse of the website or false orders may result in order cancellation.